
NON-DISCRIMINATION
POLICY
PRIME
CARE PHYSICIANS PLLC, does not exclude, deny services/treatment
to, or otherwise discriminate against any person on the basis of
race, color, national origin, disability, age, gender, sexual orientation,
or religion in regards to receipt of services and/or employment.
In
case of questions, please contact:
Prime
Care Physicians, PLLC
Maria
A. Hulihan, MS, RN NEA-BC
Director
of Clinical Services
4
Atrium Drive, Suite 100
Albany
, New York
(518)
435-2704
THIS
NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND
DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE
REVIEW IT CAREFULLY.
If you have any questions about this Notice, please contact
our Privacy Officer at the number listed at the end of this Notice.
Each time you visit one of our physicians, mid level providers or
other professional health care providers, a record of your visit
is made. This record contains your symptoms, examination and test
results, diagnoses, treatment, a plan for future care or treatment,
and billing-related information. This Notice applies to all of the
records of your care generated by your health care provider.
Our Responsibilities
Prime Care Physicians, P.L.L.C. is required by law to maintain the
privacy of your health information and to provide you with a description
of our legal duties and privacy practices regarding your health
information. The current Notice will be posted in the main reception
area and on our website at www.primecarepc.com. The notice will
include the effective date. In addition, we will make our best effort
to provide you with a copy of this notice and request that you acknowledge
receipt with your signature at the time of check-in.
We are required by law to abide by the terms of this
Notice and notify you if we make changes to this Notice, which may be
at any time. Changes to the Notice will apply to your medical information
that we already maintain as well as new information received after the
change occurs. If we change our Notice, it will be posted in the main
reception area and on our website at www.primecarepc.com.
You may also request that a revised Notice be sent to you in the mail
or you may ask for one at your next appointment. This Notice also serves
to advise you as to your rights with regard to your medical information.
How We May Use and Disclose Medical Information About You.
The following categories describe examples of the way we use and disclose medical
information:
For Treatment: We may use medical information about
you to provide, coordinate and manage your treatment or services. We may
disclose medical information about you to other doctors, nurses, technicians
(e.g. clinical laboratories or imaging companies), medical students, or other
personnel who are involved in your care. We may communicate your information
either orally or in writing by mail or facsimile.
We may also provide a subsequent healthcare provider with copies of various
reports that should assist him or her in treating you. For example, your medical
information may be provided to a physician to whom you have been referred so
as to ensure that the physician has appropriate information regarding your
previous treatment and diagnosis.
For Payment: We may use and disclose medical information
about your treatment and services to bill and collect payment from you, your
insurance company or a third party payer. For example, we may need to give
your insurance company information before it approves or pays for the health
care services we recommend for or have provided to you
For Health Care Operations: We may use or
disclose, as needed, your health information in order to support
our business activities. These activities may include, but are not
limited to quality assessment activities, employee review activities,
training of medical students, licensing, marketing, legal advice,
accounting support, transcription, billing and collections, information
systems support, medical records storage and conducting or arranging
for other business activities. In addition, we may also call you
by name in the waiting room when your physician is ready to see you.
We may use or disclose your protected health information, as necessary,
to contact you to remind you of your appointment by telephone or
reminder cards.
Business Associates: There are some services
provided in our organization through contracts with business associates.
Examples include quality assurance activities, accounting, transcription,
medical records storage, information systems support, billing and collections,
echocardiology & nuclear accreditation, and legal services. When
these services are contracted, we may disclose your health information
to our business associate so that they can perform the job that we have
asked them to do. To protect your health information, however, we require
the business associate to appropriately safeguard your information through
a written contract.
Other Permitted and Required Uses and Disclosures That May Be
Made With Your Consent, Authorization or Opportunity to Object
We also may use and disclose your health information as set forth below. You
have the opportunity to agree or object to the use or disclosure of all or part
of your health information in these instances. If you are not present or able
to agree or object to the use or disclosure of the health information (such as
in an emergency situation), then your clinician may, using professional judgment,
determine whether the disclosure is in your best interest. In this case, only
the information that is relevant to your health care will be disclosed.
Individuals Involved in Your Care or Payment for Your Care: Unless you
object, we may release medical information about you to a designated family
member or other individual who is involved in your medical care or who helps
to pay for your care. In addition, we may disclose medical information about
you to an entity assisting in a disaster relief effort so that your family
can be notified about your condition, status and location.
Future Communications: We may communicate to you via mail to
remind you that you have an appointment for medical care.
Other Permitted and Required Uses and Disclosures That May
Be Made Without Your Authorization or Opportunity to Object
We may use or disclose your health information in the following situations without
your authorization or without providing you with an opportunity to object. These
situations include:
As required by law. We may use and disclose health information to the following
types of entities, including but not limited to:
- Food and Drug Administration (FDA)
- Public Health or Legal Authorities charged with
preventing or controlling disease, injury or disability
- Correctional Institutions
- Workers Compensation Agents
- Organ and Tissue Donation Organizations
- Military Command Authorities
- Health Oversight Agencies
- Funeral Directors, Coroners and Medical Directors
- National Security and Intelligence Agencies
- Protective Services for the President and Others
- Authority that receives reports on abuse and neglect
Law Enforcement/Legal Proceedings: We may disclose
health information for law enforcement purposes as required by law or
in response to a valid subpoena.
State-Specific Requirements: Many states have requirements for
reporting including population-based activities relating to improving
health or reducing health care costs.
Your Health Information Rights
Although your health record is the physical property of the Prime
Care Physicians, P.L.L.C., you have the right to:
Inspect and Copy: You have the right to
inspect and copy medical information that may be used to make decisions
about your care generated by Prime Care Physicians, P.L.L.C. We
ask that you submit these requests in writing. Usually, this includes
medical and billing records, but does not include psychotherapy
notes or information compiled in reasonable anticipation of, or
for use in, a civil, criminal, or administrative action or proceeding.
We may deny your request to inspect and copy in certain very limited
circumstances. If you are denied access to medical information,
you may request that the denial be reviewed. The person conducting
the review will not be the person who denied your request. We will
comply with the outcome of the review. Requests for access to and
copies of your medical information must be submitted to Prime Care
Physicians, P.L.L.C. in writing. The practice charges 75 cents per
page for copies of your medical record.
Amend: If you feel that the medical information
we have in your record is incorrect or incomplete, you may ask us to
amend the information by submitting a request in writing. You have
the right to request an amendment for as long as we keep the information.
We may deny your request for an amendment and if this occurs, you will
be notified of the reason for the denial.
An Accounting of Disclosures: You have the right to
request an accounting of our disclosures of medical information
about you except for certain circumstances, including disclosures
for treatment, payment, health care operations or where you specifically
authorized a disclosure. Prime Care Physicians, P.L.L.C. will provide
the first accounting to you in any 12-month period without charge.
Prime Care Physicians, P.L.L.C. will impose a fee of $15.00 each
subsequent request for an accounting within the 12-month period.
We ask that you submit these requests in writing.
Request Restrictions: You have the right to request
a restriction or limitation on the medical information we use or disclose
about you for treatment, payment or health care operations. You also have
the right to request a limit on the medical information we disclose about
you to someone who is involved in your care or the payment for your care,
like a designated family member or friend. For example, you could ask that
we not use or disclose information about a procedure that you had. We ask
that you submit these requests in writing.
We are not required to agree to your request. If we do agree, we will
comply with your request unless the information is needed to provide you with
emergency treatment.
Request Confidential Communications: You have the
right to request that we communicate with you about medical matters in a
certain way or at a certain location. We will agree to the request to the
extent that it is reasonable for us to do so. For example, you can ask that
we use an alternative address for billing purposes. We ask that you submit
these requests in writing.
A Paper Copy of This Notice: You have the right to a paper copy of this notice.
You may ask us to give you a copy of this notice at any time. Even if you have
agreed to receive this notice electronically, you are still entitled to a paper
copy of this notice.
To exercise any of your rights, please obtain the required forms from the
office where you receive your care or our Privacy Officer by submitting
your request
in writing.
Complaints
If you believe your privacy rights have been violated, you may file
a complaint with us by speaking directly with the designated Practice
Manager below, by calling 518-435-2704 and asking for the Privacy
Officer, or by contacting the Secretary of the United States Department
of Health and Human Services. All complaints must be also submitted
in writing. You will not be penalized for filing a complaint.
Other Uses of Medical Information
Other uses and disclosures of medical information not covered by this Notice
or the laws that apply to us will be made only with your written permission.
If you provide us permission to use or disclose medical information about you,
you may revoke that permission, in writing, at any time. If you revoke your
permission, we will no longer use or disclose medical information about you
for the reasons covered by your written authorization. However, we are unable
to take back any disclosures we have already made with your permission and
we are required to retain our records of the care that we provided to you.
Privacy Officer: Maria
Hulihan
Telephone Number: 518-435-2783
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